Am I Doing What I Was Made to Do?

Answering the Question that Spans Every Generation

Am I doing what I was made to do? That questions spans every generation like a permanent fixture in the landscape of our future. We desperately want to make our lives count, but we often find ourselves trapped in a holding pattern of frustration and disappointment.

Maybe that’s how you feel.

Maybe what is doesn’t look anything like the what if you dreamed of in earlier years. Or maybe you’re just beginning your journey, but you’re franticly searching for direction so you can make the biggest impact with your life. Regardless of which end of the spectrum you find yourself on, the same question haunts you: Am I doing what I was made to do?

But it doesn’t have to go unanswered.

Ephesians 2:10 says, “For we are God’s handiwork, created in Christ Jesus to do good works, which God prepared in advance for us to do.” Before you were even born, God designed “good works” for you to do. He designed you to do something important, something that matters, and something that will make a difference in our world.

Do Good Works Cover
In my new book, Do Good Works: Am I Doing What I Was Made To Do, I provide a clear pathway to answer “the question,” and help you get unstuck, discover your purpose, and make the world flourish.

You’ll learn how God created you ON purpose, cultivated you FOR purpose, crafted you WITH purpose, and called you TO purpose. No matter what your past holds, the pain you’ve experienced in life, or the challenges you’ve faced to get where you are today, Do Good Works will help you discover the extraordinary intentionality God used in creating you, designing you, and preparing you to do good works that matter.

Filled with hope, inspiring stories, and practical ideas, Do Good Works will equip you with ideas and insights to discover the unique good works God created you to do. You’ll discover how to:

  • Break out of your holding pattern, get unstuck, and find direction
  • Turn over the ten pieces of your “Good Works Puzzle” so you can discover what you do best
  • Link your puzzle pieces together to discover the specific Good Works God designed you to do
  • Find a role at work, church, in your community, or in culture that will help you fulfill your good works
  • Live out your good works and make the world around you flourish

Do Good Works is not only inspirational, but it also provides an extremely practical roadmap to discover your purpose, find a role that’s right for you, and leverage your God-given strengths to make the world flourish. Plus, the “My Good Works Journal” at the back of the book will help you capture all of these insights and hone them into your own “Good Works Statement.”

Get your copy of Do Good Works: Am I Doing What I Was Made to Do? today (Available in Paperback or on Kindle). Plus, take advantage of the bonus resources available at DoGoodWorksBook.com.

Download 2 Free Chapters From My New Book, ‘DO GOOD WORKS’

Official Release is January 31st...Get a Preview Now

My new book, Do Good Works: Am I Doing What I Was Made to Do? officially releases Tuesday, January 31st. Ephesians 2:10 says, “For we are God’s handiwork, created in Christ Jesus to do good works, which God prepared in advance for us to do.” If you’ve ever wondered what your unique “good works” are, my new book will give you a practical roadmap to help you get unstuck, discover your purpose, and make the world around you flourish. Get a preview now by downloading TWO FREE CHAPTERS at www.DoGoodWorksBook.com.

Do Good Works - Twitter 2 Chapters

 

 

Here’s How to Get a Free Copy of My New Book

Join My Launch Team and Get a Digital Version Free (plus bonus resources)

Do Good Works CoverMy new book, Do Good Works equips readers to answer the question that spans every generation: “Am I Doing What I Was Made to Do?” Two days ago I invited you to join the launch team for Do Good Works. We had a great response, and we’ve already given away all the physical review copies. But there’s still time to join the launch team and get a FREE digital copy of the book.

So, what’s the book about?

Ephesians 2:10 says, “For we are God’s handiwork, created in Christ Jesus to do good works, which God prepared in advance for us to do.” All of us want to make our lives count, and Do Good Works provides a practical pathway to discover the unique “good works” God prepared in advance for you to do.

In Do Good Works, you’ll learn how God created you ON purpose, cultivated you FOR purpose, crafted you WITH purpose, and called you TO purpose. You’ll turn over the ten pieces of the Good Works Puzzle, craft your insights into a compelling Good Works Statement, and identify a role (in your community, church, career, or culture) that will help you live out your good works every day. Inspiring, and immensely practical, Do Good Works will help you (and those you mentor) get unstuck, discover your purpose, and make the world around you flourish.

Would You Be Willing to Help?

Would you be willing to join my launch team today, and help people awaken God’s unique purpose for their lives. The launch team is a group of people willing to spread the word about Do Good Works. You can sign-up HERE.

As a Do Good Works Launch Team Member, you’ll receive:

  • A digital copy of Do Good Works
  • A digital copy of my book, GO! Starting a Personal Growth Revolution
  • A copy of the Do Good Works Group Discussion Guide

As a member of the Do Good Works Launch Team, you agree to:

  • Read the book ASAP
  • Write a brief review on Amazon.com (pro or con)
  • Spread the word about Do Good Works via Facebook, Twitter, your blog, or any way you can (especially during the week of January 30th)

Visit DoGoodWorksBook.com to sign-up for the Do Good Works Launch Team, and to learn more about the book.

My prayer is that Do Good Works will inspire hope, awaken purpose, and cause our world to flourish.

Join the Launch Team for My New Book “Do Good Works” and Receive a Free Hard Copy of the Book

Do Good Works CoverI’m incredibly excited about the launch of my new book, Do Good Works. Do Good Works helps readers answer the question that spans every generation: “Am I Doing What I Was Made to Do?”

We desperately want to make our lives count, yet we often find ourselves trapped in a holding pattern of frustration. But the question doesn’t have to go unanswered. Ephesians 2:10 says, “For we are God’s handiwork, created in Christ Jesus to do good works, which God prepared in advance for us to do.”

In Do Good Works, you’ll discover the specific good works God prepared in advance for you to do. You’ll learn how God created you on purpose, cultivated you for purpose, crafted you with purpose, and called you to purpose. You’ll turn over the ten pieces of the Good Works Puzzle, craft your insights into a compelling Good Works Statement, and identify a role (in your community, church, career, or culture) that will help you live out your good works every day. Inspiring, and immensely practical, Do Good Works will help you (and those you mentor) get unstuck, discover your purpose, and make the world around you flourish.

But I need your help…

I’m looking for 50 people to join my launch team for Do Good Works. It’s a group of people willing to spread the word about the book. You can sign-up HERE.

As a Do Good Works Launch Team Member, you’ll receive:

  • A free hard copy of Do Good Works shipped to you immediately (sorry, U.S. residents only)
  • A digital copy of my book, GO! Starting a Personal Growth Revolution
  • A copy of the Do Good Works Group Discussion Guide

As a member of the Do Good Works Launch Team, you agree to:

  • Read the book ASAP upon receipt
  • Write a brief review on Amazon.com (pro or con)
  • Spread the word about Do Good Works via Facebook, Twitter, your blog, or any way you can (especially during the week of January 30th)

Visit DoGoodWorksBook.com to sign-up for the Do Good Works Launch Team, and to learn more about the book.

Your help is sincerely appreciated. Most importantly, my hope is that Do Good Works will have a profound impact on your life and those you influence.

 

Chase The Lion

Five Great Insights from Mark Batterson's New Book

lion_book_03-1I just finished reading Mark Batterson’s new book, Chase The Lion: If Your Dream Doesn’t Scare You, It’s Too Small. Batterson has written several books (including The Circle Maker, All In, and If). What I enjoy about Battersons’ books is his continual three-fold emphasis on faith, courage, and prayer. After each book I’m always inspired to dream bigger, pray harder, and stretch further. Plus, as a church planter, pastor, and writer, I resonate with much of Mark’s story. His stories and experiences are encouraging and challenging.

Chase the Lion is a sequel to In a Pit with a Lion on a Snowy Day. It’s the story of Benaiah, King David’s bodyguard, and David’s 37 mighty men. “Chase the Lion” is synonymous with chasing your dreams. For me, five insights from the book challenged me the most.

1. Perspective Changes Everything

Perspective is a difference-maker in life, and as a leader your perspective has a ripple effect in the people you lead. Batterson writes, “If you’re looking for an excuse, you’ll always find one. If you’re looking for an opportunity, you’ll always find one” (p. 5). So what are you looking for? What’s the default response of your attitude toward your circumstances?

2. Dreaming Big Reveals What You Believe About God

Batterson does a great job drawing the best out of people. He tells stories that inspire, and his church planting experience inspires me to always envision a bigger, better, brighter future. He writes, “The size of your dream may be the most accurate measure of the size of your God. Is He bigger than your biggest problem, your worst failure, your greatest mistake? Is He able to do immeasurably more than all you can ask or imagine?” (p. 8) I never want to be guilty of dreaming too small, risking too little, and playing it too safe.

The size of your dream may be the most accurate measure of the size of your God. - Mark… Click To Tweet

3. Cultural Impact Matters

I love Mark’s emphasis on the value found in leading and serving in the various streams of culture. He tells the story of a 20th Century Fox producer who called several presidents of prominent Christian colleges in the 1930s, seeking screenwriters who could produce films with a redemptive message. In Mark’s words, “One president wrote back and said he’d sooner send his young people to hell itself than send them to Hollywood” (p. 16). What a missed opportunity. I appreciate Mark’s commitment to rally leadership in every area of culture, whether business, arts, media, government…you name it; it matters. Not many pastors communicate this message regularly and passionately; thankfully, Mark does.

4. Make Chasing, not Retreating, Your Posture

I love the fact that the lion wasn’t chasing Benaiah, but Benaiah was chasing the lion. That’s a powerful and challenging lesson. Batterson writes, “We celebrate Benaiah because he came out of the lion’s den alive, and that’s an amazing feat, but it’s not the most amazing part of the story. It’s not coming out that is courageous; it’s going in” (p. 100). Are you chasing or retreating? What dream has God inspired within you for His glory?

5. Understand Your Greatest Legacy 

Batterson writes, “Your greatest legacy isn’t your dream. Your greatest legacy is the next generation of dreamers that your dream inspires—the dreams within a dream” (p. 13). This is a common theme throughout the book. Mark challenges his readers to honor their upline (those who have invested in them) and empower their downline (those who come after them). This is a great insight, and if leaders embrace this truth it can have profound, generational outcomes. Batterson summarizes this idea when he writes, “Your legacy isn’t your dream. Your legacy is leveraging the dreams of those who come after you. Your legacy is your downlines—those you parent, mentor, coach, and disciple. You may not influence a million people, but who knows? You may influence one person who influences a billion people” (p. 162).

I hope these lessons are as encouraging to you as they were to me. Mark writing is enjoyable, and his insights are helpful, inspiring, and practical. Here are a few more of my favorite quotes:

  • “When everything is said and done, God isn’t going to say, “Well said,” “Well thought,” or “Well planned.” There is one measuring stick: “Well done, good and faithful servant!” Faithfulness is not holding down the fort. Faithfulness is chasing five-hundred-pound lions. There is a brand of religiosity that seems satisfied with breaking even—don’t do this, don’t do that, and you’ll be okay. The problem with that is: you can do nothing wrong and still do nothing right” (p. 4)
  • “Mismanaged success is the leading cause of failure. Well-managed failure is the leading cause of success” (p. 22)
  • “Are you living your life in a way that is worth telling stories about?” (p. 28)
  • “Sometimes the greatest opposition to what God wants to do next, comes from those who were on the cutting edge of what God did last.” R.T. Kendall (p. 60)
  • “It’s your work ethic plus your prayer ethic that will inch you closer to your dream.” (p. 66)
  • “When we operate in faith, we aren’t risking our reputation. We’re risking God’s reputation! And God can handle Himself just fine, thank you. You may doubt yourself because of your lack of education or lack of experience. But if God has called you, you aren’t really doubting yourself. You’re doubting God. God doesn’t call the qualified. God qualifies the called.” (p. 82)
  • “An opportunity isn’t an opportunity if you have to compromise your integrity. It’s the decisions when no one is looking that will dictate your destiny. In fact, your integrity is your destiny!” (p. 93)
  • “We live in a culture that idolizes success and demonizes failure. But in God’s kingdom the outcome isn’t the issue. Success isn’t winning or losing; it’s obeying.” (p. 100)
  • “Don’t accumulate possessions; accumulate experiences.” (p. 121)
  • “Don’t seek opportunity; seek God, and opportunity will seek you” (p. 183)
  • “Pride is the first chapter in the book of failure. Humility is the first chapter in the book of success.” (p. 187)
  • “What are you doing today that will make a difference one hundred years from now?” (p. 191)

Check out Chase the Lion today. You’ll be encouraged, inspired, and challenged to dream bigger, go further, and seek God more.

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Your Input Will Help Me Create Content That Serves You Better

I want to serve my readers in the best possible way. The greatest way I can do that is to know a little more about you. That’s why I’ve created my 2016 Reader Survey. If you would take a moment to answer ten quick questions, it would be deeply appreciated.

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Completing my reader survey will help me develop better content to serve your needs. It’s easy, fast, and the results are completely anonymous. Your input is valuable and appreciated. Just click the link below to get started. Thanks for your help.

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How the Ritz-Carlton Delivers Exceptional Customer Service

Seven Lessons that Make a Difference

Exceptional customer service is a game-changer when building loyalty among clients. I’ve shared the story of our greatest customer experience ever at Disney, and I’ve written about how Disney uses systems to deliver stellar customer service. I recently discovered the same is true of The Ritz-Carlton Hotel, widely recognized for providing truly extraordinary customer service to people worldwide.

I recently read The New Gold Standard: 5 Leadership Lessons for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli. I also sat down with David Cayuela, the General Manager of the Ritz-Carlton in Cancun, Mexico, and interviewed him about leadership, organizational development, and customer service. From these interactions, as well as our own experiences, I’d like to share seven insights I gleaned about how the Ritz-Carlton deliverers truly exceptional service.

How The-2

1. Organizational Culture

Each staff member at The Ritz-Carlton carries a “Credo Card” that describes the core element’s of the hotel’s organizational culture. I asked a concierge if I could see her Credo Card and she happily said, “I’ll be glad to get you a copy to keep.” She handed me a small, multi-folded Credo Card the size of a business card. The card included six aspects of the organization’s culture:

  • Credo – A creed that describes the Ritz-Carlton’s mission, service, facilities, and experience.
  • Twelve Service Values – Twelve one-sentence values that employees personally own and model. These values begin with the heading, “I am proud to be Ritz-Carlton.”
  • Mystique – A combination of emotion and tradition to create memorable and unique experiences for guests.
  • Three Steps of Service – A concise list of three practical ways to offer exceptional service.
  • Motto – “We are Ladies and Gentlemen serving Ladies and Gentlemen.”
  • Employee Promise – A description of the Ritz-Carlton’s commitment to its employees and work environment.

Having clarity about these principles, promises, and values sets the tone for the organization’s culture. Nobody has to guess what target the Ritz-Carlton is trying to hit. It’s clear.

Lesson: Healthy organizational cultures are created with intentional clarity about what matters most.

2. Employee Selection

I asked David Cayuela what he considered to be the most essential keys to creating an effective organizational culture. Without hesitation he said, “The selection process.” The Ritz-Carlton doesn’t select employees haphazardly, hoping to fill a vacancy quickly so they can get on with business. They take hiring (known as the selection process) very seriously. It’s not uncommon for the selection process to involve six or seven steps (and even more for management positions and higher). Mr. Cayuela said, “We don’t hire for technical talent but for natural talent.” It’s easier to train technical talent, but natural talent makes the difference. He pointed to being a “team player” as one example of natural talent. A person’s ability to work with a team and reflect the organization’s values has far greater value than any technical skill.

It’s easier to train technical talent, but natural talent makes the difference. Click To Tweet

The Ritz-Carlton also values diversity in the selection process. On one occasion I asked an employee how she enjoyed working for Ritz-Carlton. She said, “I really like it. I’ve worked here for ten years. Other hotels only like to hire younger employees, but the Ritz hires people of every age.”

To help them with the selection process, Ritz-Carlton uses assessment tools from Talent Plus and Gallup. While multiple interviews and assessments require greater patience, this thorough process has proven effective. Joseph Michelli shared the perspective of Susan Strayer, a member of the Ritz-Carlton team: “By choosing the right people in the first place, our turnover is in the 20 percent range in an industry that averages about 60 percent. That payoff alone, not to mention staff morale benefits, is enough to justify our patience” (p. 78). Having an effective hiring process is essential.

Lesson: Create a multi-stage hiring process that is thorough, values based, and leverages helpful assessment tools.

My Top Posts From 2015

At the end of each year, I post a list of my top read posts from that year. Below are my top posts written in 2015. Enjoy!

1. The 10 Price Tags of Growth

2. Four Dimensions of Jesus’ Personal Growth

3. Seven Reasons Our Prayers are Unanswered

4. How to Silence the Voices of Insignificance, Inadequacy, and Insults

5. The Four Stages in the Cycle of Pride

6. The Six Metrics of Church Health

7. Heart Failure: 7 Lessons One Year Later

8. Seven Great Assessment Tools to Use with Your Team

9. Four Reasons Leaders Can’t Execute

10. Ten Ways to Lead Up