Archives For Communication

There is not a one-size-fits-all style that works for all communicators. In fact, what works for one may actually be a set of handcuffs for another. I’ve read books on preaching and communication, talked with other leaders, and gleaned valuable insights from listening to and watching communicators. But there is one practice that elevated my preaching effectiveness more than any other: Manuscripting my sermons.

Communicators have manuscripted their talks for years. But I always thought this practice sounded too formal, unauthentic, and even constricting…until I tried it. What I discovered was a powerful process that actually elevated the quality of my messages and the effectiveness of my message delivery. Here are seven reasons why I manuscript every word of my sermons today:

1. Stronger Openings - When I manuscript a sermon, I think clearly about how I want to open the message. It’s very easy to “wing it” when it comes to the opening of a message. But when you have to write out every word of the message, it changes how you approach your launching point. I actually ask myself, “What will be the very first sentence out of my mouth?” The answer to that question sets the tone for the message. It also helps me mentally engage at a completely different level as I begin my delivery.

2. Singular Focus - It isn’t a secret that sermons should have a singular focus…a big idea that permeates the entire message. But the truth is most messages fall short in this area. Manuscripting helps you identify your major focus, align your content with that focus, and cut the content that diffuses your focus. A good question to ask is, “Can I articulate the big idea of my message in a single sentence?”

3. Deeper Content - A friend of mine once told me that when authors write, they have to give their readers a reason to read the very next sentence on the page. Each quality sentence leads to a quality paragraph which inspires the reader to continue turning the pages. I think the same principle holds true in communication. You have to give your listeners a reason to keep listening. When I started manuscripting my sermons, that thought stuck with me. As a result, it helped me work harder to improve the quality of my messages and take the content deeper. Deeper doesn’t mean more complex or harder to understand. It simply means the hearer doesn’t walk away saying, “I’ve heard that before.” Everything you say will not be original. But creating a word-for-word manuscript helped me evaluate my content with the following question: “Is my content fresh, insightful, and does it have an ‘Ah ha’ moment?”

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Acts 15 records the conflict that took place between Paul and Barnabas and a group of men from Judea over the issue of whether or not Gentiles should be circumcised. You think you have tough conflict issues to resolve, how would you like to deal with that one? But there are six valuable lessons on conflict resolution that we can glean from this passage:

1.  Hear Both Sides of the Story - Paul and Barnabas reported how God had used them to see the Gentiles converted. Believers who were part of the party of the Pharisees explained how the Gentiles must be circumcised and required to obey the law of Moses (Acts 15:2-5). The apostles and elders heard both sides of the story.

2.  Engage in Discussion – Next, the apostles and elders took time to discuss the matter (Acts 15:6-7).

3.  Present the Facts and be Sensitive to What God is Doing - After much discussion, Peter addressed the crowd by drawing the crowd’s attention to the facts…the work God was doing among the Gentiles and the reality that God had accepted the Gentiles by giving them the Holy Spirit (Acts 15:7-11).

4.  Provide Supporting Evidence - Paul and Barnabas shared about the miraculous signs and wonders God had done through them among the Gentiles. Then, James spoke up and quoted the prophets to confirm the work of the Spirit among the Gentiles (Acts 15:12-18).

5.  Based on the Facts, Articulate a Responsible Solution to the Conflict - James said, “It is my judgment, therefore, that we should not make it difficult for the Gentiles who are turning to God. Instead, we should write to them, telling them to abstain from food polluted by idols, from sexual immorality, from the meat of strangled animals and from blood. For Moses has been preached in every city from the earliest times and is read in the synagogues on every Sabbath” (Acts 15:19-21). The solution was based on the facts. However, the solution also did not ignore the Gentiles’ responsibilities.

6.  Put Together a Communication Strategy that Brings Clarification - After the solution was articulated, the apostles and elders put together a team to deliver a letter to the Gentile believers in Antioch, Syria, and Cilicia. The letter brought clarification to the entire situation and provided a solution.

Question: Which of these principles is the easiest to forget when you’re trying to resolve conflict? What other strategies or ideas have you found helpful in conflict resolution?

Most of us understand communication in two forms: a one-sided transfer of information or a two-sided transactional process where dialogue occurs. But leaders cannot rely solely on communication in these two forms. Leaders have to leverage communication to balance creativity and constraint.

In their book, Organizational Communication: Balancing Creativity and Constraint, Authors Eric Eisenberg, H. L. Goodall, Jr., and Angela Trethewey define communication as, “the moment-to-moment working out of the tension between individual creativity and organizational constraint.” On one side of the equation is the individual’s desire to create, innovate, dream, and reexamine routines and practices that are often taken for granted. On the other side of the equation are the very real organizational constraints such as deadlines, finances, rules, etc.

This tension will never be resolved…and it’s not meant to be resolved. It is a tension in which leaders must use their skills as communicators to balance the tension and make essential progress. You can’t squelch the creativity of your employees or they’ll disengage. And you can’t ignore your responsibility to steward the organization’s resources wisely or you’ll go broke. You have to balance the need to maintain control (constraint) while at the same time promoting change (creativity). So what do you as a leader do to create that balance?

So I just ran across a tool that I think has some pretty cool potential for ministry, business, and media in general.  It’s called “Speaker Text” and it allows you to watch a video and a transcript of the video simultaneously.  Not only that, you can jump to anywhere in the video by simply clicking on the appropriate place in the text.  You can also copy a piece of the text, drop it in a blog post, and turn it into a link that takes readers directly to that part of the video.  Check out this demo from SpeakerText.com.   





Question:  How could you use Speaker Text in your setting?