Nobody modeled servant-leadership better than Jesus. In fact, on one occasion He told his disciples, “the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many” (Matthew...
Read MoreIn a recent article I shared the four stages in the cycle of pride. Pride follows a predictable pattern: success, warning, deception, and downfall. We see it in King Nebuchadnezzar in the Old Testament book of Daniel, and we see...
Read MoreServant-leadership is the most effective, yet most despised, form of leadership. It’s counter-intuitive to the drive and ambition that sits at the heart of so many leaders. It doesn’t contribute to a leader’s...
Read MoreIt’s very easy for leaders to wield power from a place of positional authority. And if we’re not careful, we’ll use that power to demean and demoralize people and destroy a spirit of teamwork. In his book, The...
Read MoreOver the weekend I had the opportunity to sit with a group of leaders where we discussed servanthood, question asking, and communication. Our guest was Todd Sinelli, author of One Simple Word. Todd made a statement in his...
Read MoreKen Blanchard once said, “Leaders who are servants first will assume leadership only if they see it as the best way they can serve.” Servant leadership is not a flimsy, spineless, half-hearted leadership style that...
Read MoreI’ve spent the last 3 days at the Catalyst Conference in Dallas. Catalyst is such a great event loaded with great leadership teaching, fantastic worship, inspiring stories from culture-shaping leaders, and hilarious...
Read MoreIn a previous post, I shared my family’s unbelievable experience with Disney Customer Service. You can read about our experience right here. So how does Disney create stellar service? I recently read Be Our Guest:...
Read MoreWhat’s the best customer service you’ve ever experienced? Maybe it was with an online retailer, in your favorite technology store, or at a high-end department store. Maybe it was at a local steakhouse or at a...
Read MoreDave Ramsey’s organization, The Lampo Group is helping countless people experience financial freedom. Several years ago I, along with our Business Administrator and a lay leader from our church, participated in...
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Leaders today are frustrated by a lack of clarity, ineffective systems, dysfunctional teams, and unhealthy cultures. I speak, coach, and write to help motivated pastors and leaders gain clarity, build high-performing teams, and maximize organizational health.
