Visionless leaders can’t inspire empowered team members. Instead, they create a workforce of “order-takers” who are lulled into boredom and monotony. When this happens, the goal of the organization becomes preservation rather...
Read MoreI was recently going through a drive-thru at a restaurant when I made an observation about exceptional customer service. I’ve addressed this topic before on an episode of the Leader Fluent Podcast where I shared insights...
Read MoreTrust is the foundation of leadership. Without it, every bold vision and every ambitious leader will hit an insurmountable wall. With it, leaders will go farther, move faster, and accomplish infinitely more. Having trust changes...
Read MoreI’m excited to announce the launch of my new podcast, LEADER FLUENT. Leader Fluent equips leaders to grow thriving churches and organizations. Each episode provides thought-provoking content on a variety of issues...
Read MoreMost organizations set goals for the year. Whether you serve in ministry, a non-profit, or a business, these goals will likely determine how time, energy, and resources are allocated throughout the year, so getting these goals...
Read MoreWhen you swim in an ocean, you naturally drift with the force of the current. You may not see the current, but you feel it…often without even realizing it. After an hour passes, you look up and realize that your beach umbrella...
Read MoreHiring new team members is one of the most important things a leader does. Every member of a team impacts the culture of an organization, which is why a quality onboarding process is so important. To ensure your organization’s...
Read MoreExceptional customer service is a game-changer when building loyalty among clients. I’ve shared the story of our greatest customer experience ever at Disney, and I’ve written about how Disney uses systems to deliver...
Read MoreHiring staff is both an exciting and a nervous process. This reality is compounded when it’s your very first hire. The pressure to get it right is undeniable. Here are a few things to consider when making your first hire. 1....
Read MoreWhen a church or organization is just starting out, leaders usually want to know, “Who should I hire first?” Truthfully, there’s not one right answer to this question. There are too many variables at play to have a...
Read MoreMy new book, Creating Your Church’s Culture, releases today. You can purchase Creating Your Church’s Culture on Amazon or on Kindle. Every church has a unique culture defined by its vision, systems, relationships,...
Read MoreMy New Book, Creating Your Church’s Culture Releases Soon Every church has a unique culture defined by its vision, systems, relationships, behaviors, and leaders. When the culture is healthy, it delivers consistently...
Read More
Leaders today are frustrated by a lack of clarity, ineffective systems, dysfunctional teams, and unhealthy cultures. I speak, coach, and write to help motivated pastors and leaders gain clarity, build high-performing teams, and maximize organizational health.
